The Lifeline Chat service is available 24/7.
In order for Chatra to start working, you need to place our widget code on your website.When an agent answers, they take ownership of the chat and its removed from the queue.Many might consider this intrusive, so weve gratis chat room hjemmesider set up triggers in a way that avoids that.Anonymous visitors are named after their avatar colors Correct typos Noticed a typo?Write your own cliff notes Found out a visitors name, email address or other relevant information?If you dont like to chat with anonymous visitors, put a checkmark next to Start chatting only once the form is filled: In this case the visitor will not be able to keep chatting until the pre-chat form is filled, and you will not receive any messages or notifications in your dashboard.We think thats probably one of the places Chatra can help you the most.Show answer, troubleshooting Tips.Get Resources for Yourself, get Resources for Someone Else.Visitors will be asked to introduce themselves only after the first message was sent: Click on the invitation to fill in the details: All fields with a red asterisk are required to fill.The confidentiality and security of chats are ensured through the Lifeline chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other.To turn on the online pre-chat form, activate one of the invitations in this section.Targeted, or proactive, chats are a great tool to maximize the number of sales and/or leads, as well as minimizing bounce rate.Additionally, the user who is given the opportunity to chat does not have to disclose any identifying information.Want to pass the chat to someone particular based on location or some other factor without joining the chat yourself?You can still receive messages from your visitors and reply to them from Chatra or an email client of your choice.If you have more than one landing page, make a copy of this triggered action for each one, customizing the text to match landing page copy.Assistance on complicated pages.For more information about the invisible mode, check this section.Anyone who is depressed, going through a hard time, needs to talk, or is thinking about suicide can use the chat.
Your conversations are free and confidential.
During the trial period there's no limit to the number of simultaneous active users.